We no longer accept repeat prescription requests over the phone or via email. Our main reason for this is safety. Sometimes confusion with drug pronunciations over the phone can cause mistakes which we hope to avoid where possible and we prefer to use a tracked online platform to ensure that your requests are completed in a timely fashion.
Requests for repeat prescriptions will be available within 48 hours (2 working days).
You may submit your prescription request via one of the following methods:
- Online Services - Order your medications online via the link at the top of this page. If you are not already registered for online services, please contact a member of the team and we can assign a username & password to you.
- eConsult - Submit an administrative request using the link below. No login details required and the form is quick and easy to use.
- Written Request - Write your prescription request on a piece of paper including your name, address, date of birth and signature so we can verify your details. Then deliver your request in our dedicated boxes at the entrance to our surgeries. Press the intercom button provided to speak to a receptionist if you are unsure. In addition, if you have a physical copy of your green prescription form, items available for repeat dispensing will be listed on a tear away slip. Simply tick the medications you require and deliver or post this slip to the practice.
If you try to order your prescription over the phone or via email, a member of the team will have to politely decline your request and direct you to one of the options above.
Please do not submit requests more than 5 working days in advance without making reception aware. The practice has limited ability to ‘store’ requests and can only accept advance requests if the staff have been specifically informed.
Your Pharmacy may have a separate policy to assist you with an advance notice request, please contact them to confirm if this is an option.
Register for online services using the form below, thank you.